At its first board meeting of 2024, Advocate Health leadership said Atrium Health’s greater Charlotte market is well-positioned to end fiscal 2023, ensuring it can continue to do its part to serve more people Better healthcare.
Actually, Kinneil Coltman, executive vice president and chief community and social impact officer, Advocate HealthTell the board that significant improvements to Atrium Health’s financial assistance program in 2023 further avert more than $100 million in patient medical debt.
“We are the national benchmark for financial aid programs in the country,“ coloneltman said.
One of the highlights of the program is the automated screening of patients to determine if they need financial assistance. Last year alone, 138,000 patients received 100% charity care. Thanks to the technology investments in these programs, the vast majority of eligible people are automatically identified and never receive a bill for necessary care. In addition, the financial counseling team evaluates uninsured patients with balances in excess of $10,000, and where applicable, more than 250 financial counselors can assist with applying for third-party coverage, such as Medicaid. If uninsured, counselors will evaluate patients for financial assistance based on income and federal poverty guidelines. In total, more than $1.07 billion was invested in pro bono care last year, including free care for uninsured and underinsured patients across the enterprise.
“We compared ourselves to other systems across the state,” Coltman said, “and I’m proud to report that this is the most generous financial aid program in North Carolina.”
But regardless – and Koltman emphasizes this – for those who do have excellent balance, Atrium Health does not report medical debt to credit reporting agencies or pursue collection liens or wage garnishments.
Better access to better healthcare to all has long been the heart and soul of Atrium Health’s operations.
“Behind all these numbers are the individual patients and their families and the individuals who have been affected,” said Angelique R. Vincent, Atrium Health Committee Chaira theme that ran throughout the entire conference.
“We are pleased that we can continue to provide exceptional care in response to extraordinary growth,” said Kenneth Haynes, Southeast Region President, Advocate Health. “I believe this reflects the trust our community has in our outstanding team.”
Haynes told the board that amid incredible ongoing change within the industry and within the organization, the Advocate Health team has developed a comprehensive three-year integration plan that includes more than 1,400 initiatives that will generate $1 billion by the end of 2020 Annual synergies in U.S. dollars. 2025.
“We are proud to expand our care team to meet the needs of our growing community,” Haynes said.
Part of what makes this possible is the operational success of Atrium Health, which makes up the entire Advocate Health Southeast region. Rodney Ball, Senior Vice President and Chief Financial Officer, Southeast Region, Advocate Healthtold the board, Greater Charlotte medium sizeAs of 2023, Market’s net operating income will be almost $9.3 billion. This was 14.7% over budget. Ball explains that net operations income reflect to a large extent an environment That is keep growing exist A vibrant market Where Patient needs cannot be met may be at a higher levellake AAdditionally, the organization reported operating income of $452 million in the greater Charlotte market.
Ball also reported that the greater Charlotte market invested $681 million in ongoing capital investments, accounting for 7.3% of its net operating income including construction its new hospital, Lake Norman Atrium Health Center, Atrium Health Carolinas Medical Center Campus Improvements, Atrium Health Pineville Expansion, pearl innovation district and Wake Forest University School of Medicine – charlotte and Groundbreaking medical technology.include Bringing some of the most advanced cancer treatments to patients Atrium Health Levine Cancer Proton and Advanced Radiation Center. it will Opening to adult and pediatric patients this month, Gamma Knife radiosurgery will be offered initially, followed by mid-to-late 2024 Proton Beam Therapy Course.
Atrial health in action
receiving care in the emergency room
twenty three0,000+ Surgery completed in Southeast region rightegion
25.000+ Completed home patient visit go through mobile comprehensive health
Invest in teammates
A clear message is that Atrium Health is not only committed to providing the best care to its patients, but also to investing in its team members.
Haynes told the board the health system last month raised base pay for much of its workforce by at least 3% and raised the hourly minimum wage in the greater Charlotte and Winston-Salem regions to a health care market-leading Market $17.50 per hour. The increases are part of Advocate Health’s overall investment of an additional $328.4 million in teammate compensation through 2024.
This includes more than $35 million in nursing reimbursement and enhancement investments.
“It’s very important for us to remain competitive in the market.” Mary Beth Kingston, Executive Vice President and Chief Nursing Officer, Advocate Health, “We’re looking at this issue constantly now. More than once a year.”
Kingston told the board Atrium Health is increasing salary ranges for registered nurses, including raising starting salaries for new registered nurses and compressing existing nursing team members to a salary level appropriate for their experience. Overall, these enhancements impact more than 13,000 Atrium Health nurses.
But it’s more important than supporting your teammates. This is about supporting their families, their communities and the people we are privileged to serve.
“While I am focused on nursing and caregivers, I want to reiterate that everything we do every day is in service to the people we serve,” Kingston explained.
Atrium Health is currently hiring, specifically nurses. Whether you’re an experienced nurse looking for a change or someone just entering the profession, Atrium healthy and Advocate for Health offer endless opportunities to start or enhance a career.access our career websitefull list Available positions.