EMR vendors are aggressively rolling out their app stores and ecosystems. Epic has officially launched Showroom, its new third-party vendor program to connect health tech companies with healthcare systems and providers. Likewise, Oracle has established a code developer program, although it is no longer accepting new applications. Here are three key themes in the EMR market.
Epic offers a Supply Shop, which includes Epic support resources and staffing to assist in implementing new features. This feature enables providers to receive partial assistance for short-term needs and provide full-time staff augmentation for IT teams working on larger projects. Emeritus programs connect organizations with retired healthcare executives to help fill interim leadership roles.
Robert Slepin, chief information officer and vice president of IT at Emerti, said: “The Epic Emeritus Plan is a great way for its customers to easily access an exceptional team of former CIOs, CMIOs, clinicians and other leaders to deliver on-demand strategies. Consulting services, filling interim senior leadership role roles, mentoring new leaders and supporting go-live and other key project activities.”
Oracle customers continue to rely on third-party resources or direct support from Oracle Health. Some organizations choose to outsource their EMR support directly to Oracle Health. Oracle Health emphasizes that their resources can quickly implement many ideas proposed by customers, and given their deep knowledge of the product and its capabilities, they also offer innovative ideas and processes that healthcare organizations may not have considered.
EMR-centric partner ecosystem
Epic demonstrated Health Grid capabilities, which enable providers to connect with the broader healthcare ecosystem, including payers, specialty diagnostic laboratories and national telemedicine networks.
Healthcare organizations can partner with health plans to share data, reduce administrative burdens, and speed patient access to care. They can work with health plans to streamline administrative tasks and facilitate faster patient access to care. The diagnostic laboratory, which includes genetic testing and specialty diagnostic testing, will effectively streamline the order placement process for providers within Epic. The results of these tests will be smoothly integrated into Epic workflows, improving the quality of its care plans.
In Oracle’s Partner Network (OPN), partners can experience Oracle’s journey of simplicity. OPN members have access to a range of products designed to help them gain access to Oracle expertise, thereby increasing customer trust and relevance while driving business growth across industries and lines of business. OPN allows partners to choose how they work with Oracle and customize it to their unique business strategies. Notably, Oracle also offers a dedicated vertical track specifically designed for the healthcare industry.
third party products
Epic divides its product marketplace into three themes: Connectivity Hub, Toolbox, and Workshop. The Connection Center displays third-party products that are live connected to at least one Epic site. The toolbox highlights products that follow Epic’s recommendations for integration into EMR, and the workshop features collaboration between third-party companies and Epic developers in creating new technologies.
Oracle encourages third-party companies to leverage its public FHIR API, Code Console application management tools, and resources to build, register, test, and deploy their integrations. Epic also provides developers with similar tools in its Open.Epic application programming interface, and its vendor services provide additional testing tools.
The marketplace provides healthcare decision-makers with a valuable starting point, providing a single location to identify solutions that can integrate with their core EMR systems. Healthcare CIOs face challenges in achieving seamless integration to streamline workflows when looking for third-party solutions.
Jake Dorst, chief information and innovation officer for Tahoe Forest Hospital District, agreed: “I’m excited to see the new Epic EHR Showroom, a virtual space showcasing third-party applications and technologies that are compatible with the Epic electronic health record (EHR) system. services.” Jake is also wary of vendor lock-in, saying: “Relying solely on Epic-approved vendors could create a dependency on its ecosystem, making future moves to other EHR systems more difficult and costly.
Ellen Dowling Wiegand, CIO of VCU Health, which supports Epic Showroom, said: “There will always be a need for third-party vendors, and integrating these products with Epic is critical to adoption. Showroom is a great resource to help you identify which Suppliers meet the following criteria: have integrated with Epic or are working with Epic on more substantial development work. This is a starting point. Not being in the Showroom does not disqualify the supplier, but it will be a factor in system selection. Equally important Yes, Showroom provides a way for third-party “suppliers to work with Epic and connect with Epic customers. I hope this encourages innovation and creates value for all of us. “
Overall, the EMR marketplace offers convenience, pre-vetted solutions, and streamlined integration. However, it is important to recognize the potential limitations and not rely solely on the EMR vendor to meet your application and service needs. Always conduct thorough research and explore alternatives before making a decision.