Health Network provides special assistance to members affected by severe winter storm across California

Health Network provides special assistance to members affected by severe winter storm across California

Health Network assists members during emergency

sacramento california, February 5, 2024 /PRNewswire/ — In response to the governor. Gavin Newsom’s Humbolt declares a state of emergency, empire, angels, Monterey, orange, riverside, san bernardino, san diego, saint matthew, bishop of st louis, santa barbara, Santa Claus and Ventura One of the county health networks california Medi-Cal, the most experienced managed care health plan and a wholly owned subsidiary of Centene Corporation, is providing special assistance to members affected by the severe winter storm. Health Net wants to ensure that its members have access to essential prescription medications, important Health Net information and other health care services during service outages.

California Health Network (PRNewsfoto/Health Network)California Health Network (PRNewsfoto/Health Network)

California Health Network (PRNewsfoto/Health Network)

Prescribing information

  • During the state of emergency, the member for Humbolt, empire, angels, Monterey, orange, riverside, san bernardino, san diego, saint matthew, bishop of st louis, santa barbara, Santa Claus Ventura County affected by severe winter storms can obtain emergency supplies from the pharmacies where their prescriptions were initially filled.

  • If a pharmacy is closed, members can call Health Net: 1-800-400-8987 Ask for help.

help cope

Health Net members can also call the Managed Health Network (MHN) for response support. The MHN can recommend a mental health counselor, local services or telephone counselling. These services can help members cope with grief, stress or trauma related to severe winter storms. The MHN hotline is available 24 hours a day, 7 days a week at 1-800-426-0030 (TTY: 711).

Video medical appointment

If members are unable to contact a primary care provider during a declared state of emergency, Health Net can provide telehealth services at no charge. To schedule an appointment, members should refer to the back of their Health Net ID card for more information on how to access telehealth services. Members can find the same information by registering and logging into HealthNet.com.

Healthcare Provider Information

Doctors and nurse practitioners can call Health Net: 1-800-641-7761 For help:

  • Emergency prescription refill guide.

  • Upgrade approvals to reduce approval turnaround time.

  • Approval of out-of-network treatment when in-network resources are unavailable.

Other important information

Depending on the length of time a member requires additional assistance, Health Net may take additional steps to ensure that its members have access to necessary health care services.

About Health Network

was founded in California More than 40 years ago, Health Net, a wholly owned subsidiary of Centene Corporation, believed that everyone should have a health safety net, regardless of age, income, employment status or current health status. Today, we offer health plans for individuals, families, businesses of all sizes and those who qualify for Medi-Cal or Medicare. Health Net serves 3 million members across the state with our 90,000 network providers. We also offer substance abuse programs, behavioral health services, employee assistance programs, and managed health care products related to prescription drugs. We offer these health programs and services through Health Net, LLC and its subsidiaries: Health Net of California, Inc., Health Net Life Insurance Company and Health Net Community Solutions, Inc. These entities are wholly owned subsidiaries of Centene Corporation, a leading healthcare company dedicated to transforming the health of the communities we serve one step at a time. Health Net has more than 6,300 employees in California They work in one of five regional talent center offices. For more information, visit www.HealthNet.com.

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SOURCE Health Network

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