- You can contact Apple Support to resolve various issues via phone or text chat.
- The Apple Support website offers help and how-to articles, troubleshooting tips, and more. there is
- If you discover unrecognized charges, you can contact Apple billing support using the Apple website.
Whether it’s a MacBook, iPhone, or any other device, it seems that Apple products have become an indispensable part of our lives. So when something goes wrong, you need fast and reliable support. Thankfully, Apple makes it relatively easy to get support for whatever the problem is.
How to contact Apple support and get the help you need regardless of your Apple device.
How do I talk to a live person at Apple Support?
When you have an urgent problem, you probably don’t want to go through the support website. You want to get a person on the phone as soon as possible. Apple has several phone numbers; choose the one that best suits your needs.
Apple’s primary support phone number 1-800-275-2273. Start here for almost any problem. In addition, there are more special numbers:
Call for help with Apple accessibility tools 1-877-204-3930.
If you’re an Apple Education customer (representative of a preschool, K-12, high school, or college institution), call 1-800-800-2775.
Enterprise customers with a support contract should call 1-866-752-7753 for support.
Call for issues with Apple Cash or person-to-person payment systems in iMessage 1-877-233-8552.
How do I chat with Apple support?
Apple support website is a great resource with links to tools, help, and additional resources. Depending on your issue, the website will prompt you to allow a text chat with customer service online.
To get started, open and navigate to the Apple Support website Get help for your devices. Select the product you need support for. If you don’t see your product listed here, click here More products.
You will see common problems. Select the one you need and continue to select more specific details from the subsequent lists.
Depending on the problem, you may be given troubleshooting tips, given the option to initiate a text conversation or phone call, or offered the opportunity to schedule a repair.
Quick tip: If you prefer to browse help and how-to articles and search for solutions yourself, you can also browse the article database on the Apple Support website.
How to get help using Apple Support
If you have an iPhone or iPad, you can get the same support experience without browsing the web through Apple Support program. This app offers a simplified version of the Apple Support website.
Launch the app to get help. Into My devices in the section at the top of the page, you will see all the devices registered to your Apple ID. Tap the one you want help with.
If you need help with a different product, scroll down and tap More products. Here you can choose any Apple product, even if you don’t own it.
You can use the menus to find the problem you are facing. Like the Apple Support website, the app will help you get support, schedule your device for repair, or take you to a support article in Apple’s database.
Is there 24/7 Apple support?
Thankfully, you can get help from Apple Support 24 hours a day, 7 days a week, including weekends and holidays. However, you may not always have access to a support technician by phone or online text chat 24/7 — these services are generally only available during normal business hours. But online services are always available, including help and support articles, scheduling support, and repairs.
How do I contact Apple billing support?
You can submit a refund request to Apple for issues such as accidental or unauthorized purchases from the App Store without needing to speak or correspond with a live support agent.
For other billing issues, such as Apple Store purchases, you can call Apple Store Customer Service 800-676-2775.
How do I contact Apple for unknown charges?
If you see a charge you can’t explain, or receive an email claiming to be from Apple with a purchase you don’t recognize, don’t panic—you can easily verify that the charge is real.
Visit Apple’s Problem Report website and follow the instructions in the section about contacting Apple billing support to access your Apple ID. You should see a list of all your previous purchases. If you don’t see it listed there, check that the purchase was made using a different Apple ID. Otherwise, the charge is fake, part of a phishing scheme.
If you’re still unsure about the payment, you can contact Apple via text chat or phone call using the links below. Unrecognized Load page.